Connect With The Experts


Metaform subscription support connects you directly to the core Fabric3 engineers.



Metaform offers production support subscriptions for clients running mission-critical applications on Fabric3. Unlike traditional vendor programs, Metaform support connects you directly with core Fabric3 engineers to resolve your issue as quickly as possible.

Depending on your subscription level, services may include:


Continuous Operation

Receive technical assistance 24x7.

Unlimited Support Incidents

Receive unlimited access to technical support and core Fabric3 engieers for production issues.

Patches and Bug Fixes

Gain access to hot patches and back-ported bug fixes for critical issues.


Support Levels


Support Option Standard Enterprise
Support Hours 8/5 24/7
Response Time 24 Hours 4 Hours
Number of Support Incidents 10 Unlimited
Hot Patches and Bug Fixes
Access to Fabric3 Engineers

Enquire

Contact Metaform today to discuss how our subscription support can give you the backing mission-critical applications require.

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